Dear Customers,

the rapid, continuous growth we are experiencing requires us to expand our current systems, and implement new ones, in order to remain fully compliant with statutory safety standards. As a consequence, we will be making strategic improvements to our factory building in order to accommodate a second, fully-automated production line.

We will also be delivering the next stage of safety training to our staff in order to further enhance their expertise and knowledge, which we see as being vital to our future.

Some of our operations will inevitably be interrupted during this phase, but we are using our experience to pre-plan and organise each component so that interruptions are minimised.

There will be some delays to order processing but we expect the structural and logistic elements of the installation to be completed within a few working days.

The new production line is integral to our future planning and will raise our manufacturing capability to 2.5 million 10ml bottles per month.

Our call centre and support services will operate as usual to help us negotiate this latest challenge, but they will not be able to offer specific delivery dates for orders as the impact of this phase still has an element of unpredictability.

In the event that the delay exceeds your needs or expectations, orders in a state of "Open" or "Approved" can be cancelled by contacting our Customer Service team by email, support@flavourart.it

We apologise for any inconvenience, but in our rapidly expanding industry, and because of a phenomenal demand for Flavourart products, some delays are going to be inevitable. However, as we plan each phase of expansion, our targets are always to further improve production, administration, and logistics in order to minimise disruptions and provide our customers with the best possible experience.

Regards

The FlavourArt Team